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If you are using a screen reader and are having problems using this website, please call (888) 226-0076 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

Waitlist

How The Waitlist Works Important Waitlist Info
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How The Waitlist Works

Once you’re up to speed on how it works, go ahead and lock it in.

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Click “Join Waitlist.”

Pass Time

Choose your passes/items.

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If inventory frees up, you’ll be charged in full automatically, and they’re yours!

JOIN WAITLIST

Important Waitlist Info

Expand All
  • General Waitlist Info
    • The waitlist will open for items as they are sold out.
    • Orders are filled on “first come, first served”
    • There is no way to see your place in line.
    • Completing a waitlist request DOES NOT guarantee passes for the event and are subject to availability.
  • Pricing and Deposits
    • Waitlist pricing for items is 'dynamic' and adjusts according to market supply & demand.
    • Your waitlist order total will display based on your selected items.
    • Once you submit your request your price will not change.
    • If/once your waitlist request becomes fulfilled your selected payment method will be charged automatically the remaining balance of your order.
    • Each waitlist item type requires a $20 deposit.
    • If your order is fulfilled, your deposit will apply to the order total.
    • If your order can’t be filled, your deposit will be refunded 7–10 days after the festival concludes.
    • There are no payment plan options for waitlist orders.
  • Checking Order Status & Notifications
    • You’ll be sent an email from AXS if your order is fulfilled.
    • Be sure to check your order status on FanAccount!
    • Camp Flog Gnaw/AXS is not responsible for failed, blocked, misdelivered or bounced email delivery.
    • It's your responsibility to make sure your payment method is valid & has sufficient funds and not be expired.
      • Credit card is recommended over debit card.
      • There is no notification upon a failed charge attempt.
    • Failed charge attempts may or may not be tried again at a later date. You will lose your place in line. You may lose your chance for fulfillment.
  • Waitlist Request Cancellation
    • To leave the waitlist, cancel your request(s) via FanAccount.
    • You must cancel any request you do not want fulfilled. There are nulo reversals of orders filled.
  • Important Details & Reminders
    • Don’t sign up multiple times for the same item—it will not improve your odds.
    • There are strict order limits. Review the rules to ensure your order is not canceled!*
    • Your order will be filled only if inventory is available for every item in your order.
    • All sales are final. Orders cannot be canceled or changed once they’re processed.

Waitlist / Order Support / Help

For help with or questions about the waitlist, please contact AXS ORDER SUPPORT:
https://support.axs.com/

Hours:
Mon - Fri 8am-10pm
Sat & Sun 12pm-10pm CST
Live Chat Available!