Lost & Found

Register your mobile device to increase your chances of recovery and receive a custom lock screen wallpaper.
If it’s ever found, the Lost & Found team will scan the code to let you know your device was found!

Get started here

Goldenvoice and local law enforcement are working hand in hand to address device theft. Lost and Found staff are trained to coordinate directly with law enforcement to expedite responses to reported thefts. There is a zero-tolerance policy when it comes to phone theft. Dedicated staffing, assets, and infrastructure are in place to catch thieves. Those caught in possession of stolen goods will be immediately turned over to law enforcement.

• Prevent device theft by keeping track of your device in high traffic areas, turning off access to airplane mode from your lock screen (in your settings) and looking out for individuals watching you and not the show.
• Prior to arriving at the Rose Bowl, please record your phone’s serial number. If law enforcement is able to recover your device, we will need that number to reunite you with your cell phone.
• If you suspect your phone was stolen, immediately report it to Lost & Found or any Guest Services team member. If your phone location is still available, an immediate notification is critical for law enforcement. If you believe you have identified the individual who has stolen your phone, flag down any staff member or law enforcement as soon as possible.

You can file an online police report with the Los Angeles Police Department here if you believe your phone was stolen. If your device begins sharing location after the event, please contact LAPD as soon as possible.

Lost & Found services are provided at any of our Information Tents. Find us near the main entrance, near the GA Merch tent, and GA Lockers near the Flog Stage.

If you have access to your own mobile device (or a friend’s), you can view items ONLINE ANY TIME here or on the Camp Flog Gnaw mobile app.

Our in-venue service hours are 12pm-11pm. You can also view items ONLINE ANY TIME here or on the Camp Flog Gnaw mobile app.

If you missed us during our service hours but see your item on the posted inventory, submit a claim for it. Our team reviews all claims and may request additional details before verifying ownership.
Once we’ve matched your claim, you’ll receive a confirmation email with return options: either in-person pick up on festival show days or shipping if you’ve already left town. Shipping costs will be at the owner's expense.

Items are added to the website within an hour of our team receiving them.
We recommend filling out a Loss Report if you don’t see your item listed on the website. A Loss Report will notify you when something similar to your item gets turned in up to 5 days after submitting the report.

Take found items to the nearest Info/Lost & Found tent. Please DO NOT hand over items to random staff or guards.

If you’re at the festival, stop by one of the Info/L&F tents by the Main Entrance, near the GA Merch tent, and GA Lockers near the Flog Stage. Time spent waiting in line can vary throughout the night, so we recommend submitting a claim for the item instead. This allows the Lost & Found team to ask for additional details to verify ownership (if necessary).
Once a claim is confirmed, you’ll receive an email to pick up your item or choose to have it shipped. Shipping costs will be at the owner's expense.

Rather than keeping you from enjoying the show, we encourage you to submit a Loss Report. If you don’t have a device to fill it out, stop by an Info Tent for further assistance.
On the Loss Report, you can opt in for daily notifications when new items are added.

We recommend filing a crime report with the Los Angeles Police Department. You can do so here.